Here are common questions and answers about GNOWFGLINS eCourse. Please contact us if you have a question to which you don’t see an answer.
- Why won’t the videos play for me? Why can’t I get to a page I know I should be able to view?
- What kind of internet and computer do I need to make the most of the eCourse or other resources you offer?
- What ingredients and equipment are needed for the lessons/recipes?
- What can I expect with regard to time commitment – both to reviewing lesson materials and implementing the lessons?
- Do I need to be at my computer at a certain time to see a lesson?
- What is the lesson schedule?
- What if I can’t get raw milk?
- Is there any emphasis on how to save money while focusing on GNOWFGLINS?
- Do the lessons address meal preparation and planning, putting it all together?
- What’s included in your weekly menu plans? Can I see a sample?
- Do you use lard, pork or any other Biblically unclean foods in your cooking?
- Is the eCourse suitable for people overseas?
- I’m not a believer; is religion going to be a heavy theme in this eCourse?
- I’m enrolled! Where do I log in? Where is the Member Area?
- If I cancel my payments, will I still have access to the classes?
- Can I buy a class and own it forever?
- Can I purchase the thank you videos or menu plans separately?
- Can I cancel my recurring monthly payments?
- How long do the recurring monthly payments last?
- Can I change which plan I’m on?
- Do you have a money-back guarantee?
- Do you give refunds?
- Do you have a trial period?
Q: Why won’t the videos play for me? Why can’t I get to a page I know I should be able to view?
A: First, try logging out and then logging in again to refresh your account settings. Second, make sure your Flash Player plugin is up-to-date and browser cache set to 500mb or more. Finally, if you’re not already using Firefox, consider using it because it works perfectly with this site. If using Chrome, see below…
Using Chrome? We have a known video issue with Chrome, and until we fix it for good, here’s the workaround. Chrome forces all pages of the member website to use a secure connection (instead of just the login and account pages we’ve designated as sensitive). This makes the videos unplayable. Manually edit the URL on any class/lesson page to remove the ‘s’ in ‘https’ and then press return to force the page to reload. Then the videos will play. This will help until we figure out a permanent solution. Thanks for your patience with this.
Q: What kind of internet and computer do I need to make the most of the eCourse or other resources you offer?
A: eCourse/classes/lessons: To best use the eCourse, you’ll need a high-speed internet connection and a newer computer or mobile device that is equipped to stream videos off the internet, as well as download large files. Our site is optimized for the free Firefox internet browser. Please increase the cache limit in your browser to at least 500 MB and clear the cache regularly. You must have cookies enabled in order to use our private members-only areas, along with the forums.
iPhone/iPad/iPod users: Currently, most videos are playable on Apple mobile devices. As time allows, we are converting the few stragglers to be playable on iOS mobile devices. Let us know if you run into one that should hit the top of our list. 
Q: What ingredients and equipment are needed for the lessons/recipes?
A: Log in to the Member Area, and navigate to the individual class outlines. The Fundamentals eCourse and Cultured Dairy eCourse provide a complete ingredient and equipment list with their respective “Getting Started” materials. In Fundamentals II eCourse, Sourdough eCourse, Lacto-Fermentation eCourse, and Real Food Kids eCourse, the ingredients are provided lesson by lesson.
Q: What can I expect with regard to time commitment — both to reviewing lesson materials and implementing the lessons?
A: This really depends on the lesson. But here’s a general idea. Most videos are between 10 and 20 minutes – and there are one or two per lesson. The audios are 10 to 15 minutes, and again, one or two per lesson. Then add 10 minutes to read any print material (which also can be done while listening to the corresponding audio). The actual hands on time depends on the recipe. Most things we make are easy – but need daily attention, for 5 to 10 minutes each day. Those are just averages; some things need more, some need less. At the most, let’s say a total of 2 hours in one week. So… add that all up. During this typical week: 20 minutes of video, 20 minutes of audio, 10 minutes of reading, and 2 hours of hands-on time. That is 2 hours and fifty minutes.
Q: Do I need to be at my computer at a certain time to see a lesson?
A: No. The lessons are not live. New lessons, if we’re building up a new course, will be released each week on Tuesday morning. You may watch, listen and review the lesson materials whenever it is convenient for you. Previously released lessons are available for you to browse whenever you have time.
Q: What is the lesson schedule?
A: We suggest a weekly pace to make the most of the class lessons, but you can work them at your own pace.
Q: What if I can’t get raw milk?
A: Since it may be difficult for some to get raw milk, we counsel each person to use the best milk available. We discuss the best, better and good choices in each class. However, be aware up front that for any cultured dairy foods (such as dairy kefir or cheese), you absolutely cannot use ultra-pasteurized milk because it won’t support a culture.
Q: Is there any emphasis on how to save money while focusing on GNOWFGLINS?
A: While our eCourses primarily focus on technique, we are always on the lookout for the best and most frugal sources of food. Since we can’t know this for every area, we set up the Member Forum for member collaboration. We hope that our members will help each other out in sharing resources and information.
Q: Do the lessons address meal preparation and planning, putting it all together?
A: Our premium membership plan includes weekly menu plans (also available separately). In the classes, we focus mainly on the various techniques. However, with virtually every topic, we give meal-planning ideas. In addition, we encourage everyone to discuss meal planning in the Member Forums; we can all brainstorm together there.
Q: What’s included in your weekly menu plans? Can I see a sample?
A: Our menu plans will help you plan, shop for, and prepare simple, tasty and healthy meals. You can use seasonal ingredients and make substitutions. The plans are tailored toward a family of about 5 people. We’ll include 3 dinners, 1 breakfast, 1 dessert and 1 lacto-ferment, as well as a weekly devotional and supplementary recipes as needed (like mayo). Initially, you’ll have room for “leftover” meals and eating out. Over time you’ll build up a collection of what you like from our plans, and can fill in the other days from previous menu plans. We also provide shopping lists and preparation lists (what to get going ahead of time).
Weekly menu plans are included in the premium membership plan. They are also available for purchase separately. Click here to download a sample menu.
Q: Do you use lard, pork or any other Biblically unclean foods in your cooking?
A: While we do not teach one way or the other whether to avoid or include Biblically unclean foods, our eCourses do not require the use of any of them. If a recipe lists an unclean food, Biblically clean alternatives are mentioned as well.
Q: Is GNOWFGLINS eCourse suitable for people overseas?
A: Yes, it is suitable for most everyone, the world over. If you run into difficulties because of climate, we can work through them on the Member Forums. If you run into trouble sourcing ingredients, you can ask on the forum for advice from others who may be in your region. While we can’t promise to know everything about everyone’s area, we do promise to help you as much as possible with region specific adjustments. If you are worried about anything else in particular, please contact us.
Q: I’m not a believer; is religion going to be a heavy theme in GNOWFGLINS eCourses?
A: Our classes focus on the techniques of preparing real foods using traditional methods that preserve or enhance the nutritional value of the original ingredients. In that respect, there will be a heavy emphasis on answering the “how” questions.
However, as you know, there is always a reason for “why” we do things, and it is this “why” that is often more important than the “how.” At GNOWFGLINS, we believe that God is our creator and the source of all things good. God is the “why” for all that we do, including the way we cultivate, harvest, prepare and eat foods. To deny God as the source of good forces us to put our trust in man, and we can all agree that man’s wisdom is limited and his choices suspect.
In GNOWFGLINS eCourses, we share our love for God and explain how we can see God’s design in our food.
Q: I’m enrolled! Where do I log in? Where is the Member Area?
A: Go to the Member Area. Log in using the form in the sidebar. You can bookmark the Member Area to return there later.
Q: If I cancel my payments, will I still have access to the classes?
A: No, you won’t have access to the online classes or lessons. Don’t forget how unique we are! Every week of the year (except planned vacations) we add fresh content to the site, in addition to unparalleled support. Your continuous sponsorship and involvement keep the content fresh and exciting, keep our teachers teaching, keep the forums running to support all, and much, much more!
However, thank you videos and menu plans are yours to log in and use whether or not you’re on a membership plan. Other items we sell ala carte in the future will be accessible with or without a membership plan.
Q: Can I buy a class and own it forever?
A: As members are free to download the print and audio materials for all classes/lessons, everyone can access the class materials for a “lifetime” — or as long as they save them to their computer or print them to a binder. We don’t allow video downloads, however. A person who has let their membership lapse can re-enroll any time to view whatever lessons they want to refresh, or get brand-new lessons.
Comparing GNOWFGLINS eCourse to any other site is like comparing apples to oranges. While others might sell class by class, we allow total access to all that’s available, in addition to offering superior quality in many respects. Members get brand-new content all the time, total access to all lessons in all classes already available, superior support and quality, the most flexibility, classes that are always open, and active forums with good support.
Q: Can I purchase the thank you videos, ebooks, or menu plans separately?
A: Yes, you can. Here’s where to find our ala carte items: thank you videos, Real Food Fundamentals eBook, Sourdough A to Z eBook, Cultured Dairy and Basic Cheese eBook, and menu plans. In the future, we will be adding more eBooks and other items to what’s available separately.
Q: Can I cancel my recurring monthly payments?
A: Yes. You can cancel (or change your plan) at any time, without penalty or further obligation. Please visit your account and look for the cancel link. You will still have access for the remainder of the month or year (whichever applies to your payment period). We do not give refunds for unused time.
Q: How long do the recurring monthly or recurring yearly payments last?
A: They last indefinitely, but you can cancel or change your plan at any time, without penalty. We have no way of knowing how long a person wants to keep up their membership, so we cannot assign an end date. The advantages to setting up recurring payments are: you get a price break and you don’t have to worry about your access expiring. Remember, you can cancel at any time, without penalty or further obligation.
Q: Can I change which plan I’m on?
A: Yes. Just order your new plan; the old one will cancel automatically. If you’re upgrading to a new plan, contact us and we’ll refund overlap. If you have any questions about this, let us know.
Q: Do you have a money-back guarantee?
A: No. Instead, we offer a budget-friendly plans. We suggest signing up at the basic level for $17/month. You are under no obligation to continue with us — though we hope you do.
Q: Do you give refunds?
A: We give refunds if you’re upgrading your plan and have made overlapping payments. All other payments are non-refundable. If you’re unsure about anything, we suggest you try out our budget-friendly $17/month basic plan, which can be canceled at any time and doubles as a trial period.
Q: Do you have a trial period?
A: Our budget-friendly, $17/month basic membership doubles as a trial period, allowing 30 days of access to all available lessons and classes. If you don’t wish to continue, you may cancel before the next payment is drawn.
Ready to sign up? Great!
Or, click here to view the membership plan and choose the one that’s right for you!
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