Edit: I was picked!!!! Yippeee!!!!
You may remember that last June I took a trip to Arizona to get help with a software implementation (and I got to meet many Arizona readers at dinner one evening!).
I didn’t mention at the time but the software that we were putting in place and switching “on” was Infusionsoft.
The Back Story
A little back story here, if you don’t mind.
Prior to June we had …. *insert pause so I can count on my fingers* … let’s see…. at least six separate piece of software to keep up the blog, the member area, the shopping cart, the partner program, the email list, the forums, and so on.
It was a pretty smooth sailing ship because we integrated it pretty tightly, but there were three big annoyances:
1) It annoyed you. Sometimes you got duplicate emails — this happened if you were in more than one of the software systems. I couldn’t do anything about it.
2) It annoyed me. I had too many back-ends to administrate. When you came to me with an issue, I had to log in to several different administration areas to get an accurate picture of your particular situation in order to help you. I wanted to help you more easily! Sometimes I couldn’t help at all (refer to #1 with the duplicate emails).
3) It annoyed my husband. The lack of one central back-end meant we didn’t have very good (easily accessible) statistics about this site and its usage to help with future decision making, planning, etc.
Plus there were other issues… like how much money we were paying for the software pieces that gave us these significant annoyances!
I searched for a solution and heard from my friend Debbie Hanchey at Automatic Methods that Infusionsoft might just be able to help.
Infusionsoft promised to solve all the annoyances, while combining everything into *one* piece of software (in addition to keeping WordPress that runs the site).
We took the plunge in June, and the result? We’ve gotten what we wanted and more.
No more duplicate emails. No more multiple systems. Helpful data. Added functionality to improve things for you even more.
Of course, there have been glitches — as can be expected — but you have been so good and patient as we work out the kinks. Thank you for that.
That big switch happened back in June, so why am I now telling you this? Two reasons.
#1 — Your Feedback
First, I want to get your feedback on what, if anything, you’ve noticed, good or bad, since the switch. What can we do to help you?
Infusionsoft is so incredibly powerful that there’s almost nothing we can’t do with it — though sometimes I have to ask for help.
I made it do everything we did before — but better — and as time goes by, I’ve implemented new things to improve our service.
So, please share in the comments below (or privately if you wish) — how can I help you? What can we improve? What do you like about things around here?
#2 — I Want To Be Inspired
And here’s the second purpose of this post.
I love to be inspired, and personal experiences and stories are especially moving. In my free time, I read business development blogs and listen to productivity podcasts. Does that surprise you? I’m immersed in food all the time, so I take my “breaks” on different topics.
To that end, this Spring I want to attend Infusionsoft’s annual small business conference — InfusionCon 2013. Thousands of small business people will gather to be inspired, to share, and to learn more about Infusionsoft.
I want to go to learn how to better serve you.
I want to go to be inspired by others who are using Infusionsoft in extraordinary ways to better meet the needs of their customers.
I want to ask questions of Infusionsoft experts. I want to share what I’ve learned.
I want to meet the people who are on the other end of the support line.
I have hope that I’ll be able to do this!
You see, Infusionsoft is looking for three Social Media VIPs — Infusionsoft users who are active in social media — to attend InfusionCon 2013 all expenses paid. These three individuals will work for them throughout the conference by updating social media channels (blog, Pinterest, Instagram, Facebook, and Twitter).
Here’s the thing: I think I’m perfect for any of these jobs and I want to be picked!
I’d be happy with any of the three positions, but I’m writing this particular post to fill the requirements of the “The Blogger” position. The job would be similar to what I did voluntarily at the 2011 Wise Traditions conference (here, here, here, and here) — except I’m pretty sure I’ll be live blogging.
Now this is a food blog, and a traditional food blog at that, so I know most of you are probably not interested in Infusionsoft.
However, I think you are as interested in me as I am in you. We’ve gotten to know each other over the years, and we’re special to each other.
If you agree that I’m perfect for the job, would leave a comment telling Infusionsoft they should pick me?
I don’t need you to do this in order to be selected, but I think it will be a nice touch to show Infusionsoft that GNOWFGLINS is a supportive community!
If I’m chosen and I get to go, I make you this promise: I will use what I learn there to help you with your traditional cooking and the traditional arts of raising, saving, and preparing healthy foods.